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Enterprise Evaluation Resources

Everything you can access right now to evaluate Storyblok's security, compliance, and infrastructure.

No forms. No waiting. No sales calls required — unless you want one.

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Find what you need

To learn more about Storyblok's enterprise capabilities, navigate through the following chapters


  • Security & Compliance

    ISO 27001, SOC Type 2, TISAX, GDPR compliance, etc.

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  • SLAs & Support

    Uptime guarantees, support commitments, and backup policies.

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  • Enterprise Capabilities

    Features, guarantees and everything else you migh want to know.

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  • Infrastructure

    AWS hosting, data residency, encryption, and global availability.

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  • Governance & Legal

    Data protection agreements, corporate policies, and compliance frameworks.

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Security & Compliance

Enterprise Protection You Can Trust

At Storyblok, security is integral to our software development. As an ISO 27001 and TISAX-certified company, we uphold strict international standards for information security and data protection, ensuring your digital presence is secure and compliant.

Trust Center

Your hub for the latest information about Storyblok security practices, GDPR compliance, and updates about the operational state of our services.

  • ISO 27001 & TISAX certified, and GDPR compliant.

  • Ensuring service reliability and 99.99% uptime SLA.

View Trust Center
SLAs & Support

Contractual Commitments

Storyblok's uptime guarantees are contractual commitments with financial consequences, not marketing promises.

Up to 99.99% Uptime
Data Backup & Recovery
24/7 Global Support
  • Enterprise customers get dedicated Customer Success Manager 

  • Premium and Elite plans include in-app live chat access 

  • All plans include Help Center access and active Discord community 

  • Extended Support Package available for Enterprise plans

Infrastructure

AWS Hosting and Global Availability

Storyblok runs entirely on AWS. That means you inherit AWS's compliance posture and infrastructure reliability, plus Storyblok's application-layer security controls.

AWS Compliance (Inherited)
Network & Application Security
Data Encryption

Operate anywhere, scale everywhere


Global data centers
  • Hosting: Amazon AWS

  • Primary regions: Europe (Frankfurt, Germany), North America (US & Canada), Australia

  • Separate deployment: Mainland China (isolated infrastructure)

  • Data residency choice: Customers choose where their data is hosted

Global CDN & Performance
  • Powered by AWS and Amazon CloudFront, Storyblok's global CDN ensures your content loads instantly—anywhere in the world

  • Support for 70 billion API calls per month

  • Edge caching to reduce latency

  • AWS WAF protection against attacks

Governance & Legal

Data Protection and Corporate Accountability

Storyblok's governance framework covers data protection, corporate accountability, vendor management, and business continuity.

Data Processing Agreement (DPA)
  • Full legal terms for Storyblok acting as data processor, including:

  • Standard Contractual Clauses (SCC) for EU data transfers

  • Subprocessor obligations and 30-day notification process

  • Data subject rights procedures

  • Security incident notification requirements

Corporate Governance Policies
General Terms & Conditions
Transparent Pricing

Built for any project. Discover Storyblok's transparent and flexible pricing subscriptions.

  • Fully customized consumption from spaces to users.

  • Ensuring service reliability and 99.99% uptime SLA.

Explore Pricing
Case Studies

Customer Stories

Discover how Storyblok empowers businesses to transform content into captivating digital experiences.

Education First

Explore how Education First built a global site with 9000+ pages and 54+ language variations.

Octopus Energy

See how Octopus Energy releases new websites in five minutes and reduced Engineer requests by over 65%.

Marc O'Polo

Find out how Marc O'Polo built and implemented their global eCommerce shop in just 14 days.

Ready to Move Forward?

You've reviewed our security documentation. Now let's discuss how Storyblok fits your specific enterprise requirements.

Contact Sales

Talk to our team about Premium or Elite plans, custom SLAs, and compliance questions.

Explore Trust Center

Real-time security updates, compliance status, and operational information.