Trust Center

Your hub for the latest information about Storyblok security practices, GDPR compliance, and updates about the operational state of our services.

Our employees follow carefully managed workflows that ensure that all business is executed based on state of the art security recommendations. These workflows include regular code reviews, access control, anomaly detection and rigorous security testing.

Storyblok aims to provide the best level of support for our customers at all times. For our SaaS (Software as a Service) offering we use commercially reasonable efforts to meet SLAs. For our Enterprise offering increased resources are available which are reflected in a higher level of guaranteed availability. The best way to contact support is through our live chat widget available on most of our web pages. Through this channel we provide assistance within competitive response times based on level of urgency and required support.

Storyblok services are hosted on Amazon AWS. Amazon AWS provides data center security in compliance with different industry certifications. This enables Storyblok to deliver outstanding availability and performance while protecting the security of your data.

The European Union’s GDPR (General Data Protection Regulation) was established in response to an evolving technology landscape where data is transferred in a global infrastructure. Storyblok respects your right to privacy. See the links below to find out more about which information is collected when using the service and how your rights are protected.

Storyblok, a company with international employees, customers and partners, adheres to a strong value system. Our Code of Conduct exemplifies these values and helps guide our daily interactions within the company and with all of our extended network. We hold ourselves to the highest standards, and our success can be attributed to our unflagging commitment to our well-crafted guiding principles.