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Ecosystem Expanded: Salesforce

Agata Kędzia

Running a business entails managing various aspects of any company’s operations, including sales, marketing, customer service, and more. While these departments can function independently, a cohesive overview and integration of these branches’ data requires a reliable and efficient management system. To streamline and ease these processes for our partners, we’re thrilled to announce that we’ve developed an integration with our technology partner - Salesforce!

Salesforce Commerce Cloud integration

At Storyblok, we know how many data points our partners need to consider while building digital projects. Smoothly integrating and retrieving product data is an essential success factor, especially when developing a commerce platform. Let's discover how the Storyblok and Salesforce integration solves these concerns.

Quote from Simon Turner, Technology Partner Manager at Storyblok

Salesforce and Storyblok integration is a game-changer for businesses that want to create and manage engaging commerce platforms. This powerful combination allows users to easily add their Salesforce Commerce Cloud to Storyblok, getting tools to bring their web shops to the next level.

Simon Turner
Simon Turner
Technology Partner Manager at Storyblok

Salesforce Commerce Cloud enables businesses to create and operate online storefronts with exceptional ease and adaptability across different channels and devices. It allows companies to manage their products, prices, promotions, orders, and inventory and automate commerce tasks and workflows. It also provides tools to design their eCommerce layer, optimize checkout, and enhance customer experience.

Our specialized Salesforce Commerce Cloud plugin elevates this functionality by ensuring a smooth connection between your Salesforce Commerce setup and Storyblok. Leverage this integration to maximize the capabilities of your online marketplace, merging the robust features of both platforms to achieve a harmonious blend of content management and eCommerce operations.

How does the integration work?

The integration functions as a field plugin, which allows you to customize input fields and integrate Storyblok with third-party services. This enables developers to fulfill requirements specific to their use cases beyond the standard set of field types installed by default in every space. In this case, the Salesforce Commerce Cloud plugin is an extension of the Visual Editor, allowing users to add commerce features provided by our tech partner.

After installing the integration and entering a space, you can see the added plugin and interact with Salesforce Commerce Cloud features from the Visual Editor’s level. After clicking on the integration field, users can access the connected product database and start interacting with it according to their project’s purpose.

The basic features of the integration include:

  • Choosing the product overview layout based on the ‘Products’ and ‘Categories’ sections
  • An overview of the products’ descriptions, categories, and images
  • Searching and filtering for products and categories in the ‘Search’ navigation bar
  • Filtering the products based on preferred criteria
  • Managing the product or category selection and adding chosen products to the commerce page

How to connect Salesforce Commerce Cloud with Storyblok?

Deploying the integration can be done in 5 easy steps:

  • Installing the Plugin from the App Directory
  • Adding the installed plugin to a Space
  • Setting up the API Client in Salesforce
  • Finding out the missing option values from the user's Business Manager account
  • Finalizing the plugin setup within the Visual Editor

Install the Salesforce Commerce Cloud integration

Don't forget to check out our dedicated Salesforce page!

More about Salesforce

Salesforce is a cloud-based Customer Relationship Management (CRM) platform that offers various services and products focused on enhancing business operations related to sales, marketing, customer service, and more. It provides companies with tools to manage and analyze customer interactions and data throughout the customer lifecycle. This multifunctional solution also allows businesses to create and customize their apps without coding or deploying. Overall, Salesforce aims to help businesses of all sizes connect with their customers, streamline their operations, and drive growth through the power of cloud technology and CRM solutions.