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Ecosystem Expanded - Kindly, an AI-Powered Chatbot Platform

Ana Ilievska
Try Storyblok

Storyblok is the first headless CMS that works for developers & marketers alike.

It comes as no surprise that consumer expectations have drastically changed in the last decade. In today’s time and age, what consumers demand is an easier way to communicate with companies - get quick answers and control the conversations. We avoid the old ways of having to call and ask for help or wait for a call back at all costs. We know what we want and we want it now. So, if your business is looking to fulfill this consumer demand then you need to implement a very powerful and straightforward solution into your website - a chatbot. Luckily, we’ve got just the right solution for you - Kindly.

Kindly is a Storyblok Tech Partner, part of our Technology Ecosystem. They’re an AI-powered chatbot platform focused heavily on strong natural language processing (NLP) capabilities and a framework around generative pre-trained transformer (GPT) and other large language models (LLM).

Storyblok & Kindly Partnership

Section titled The Storyblok x Kindly integration The Storyblok x Kindly integration

With Storyblok and Kindly, businesses can elevate their user experience by crafting seamless digital experiences that bridge the gap between content and conversation. The goal of the integration is to empower businesses of all sizes to harness the power of cutting-edge technology for a more engaging and interactive user experience. With the Storyblok x Kindly integration, businesses can enjoy a seamless blend of content management and chatbot intelligence while creating a winning combination that redefines their consumers’ online interactions.

No more manual updates or stale responses that ruin consumer experiences. That’s right! The Storyblok x Kindly integration doesn’t stop at interactions. Kindly AI has the power to dynamically connect to any content updates in Storyblok. This ensures that the chatbot is always populated with the latest and most relevant information.

Quote from Jan Vindenes, Senior Partner Manager at Kindly

The Storyblok x Kindly integration has fascinated both current and potential clients. The possibilities are endless and we have high expectations for our joint future together!

Jan Vindenes
Jan Vindenes
Senior Partner Manager at Kindly

The Storyblok x Kindly integration provides users with easy data access and data management. Storyblok offers a powerful content management platform and Kindly AI contributes with its convenient bot building and bot monitoring platform. Take a look at how the Storyblok x Kindly integration can be leveraged to enhance customer experiences:

Section titled Made with Storyblok & Kindly - Happy Socks Made with Storyblok & Kindly - Happy Socks

Happy Socks is a high-quality sock producer that combines unique designs and craftsmanship. Today, Happy Socks has reached 90 countries and every continent. With Concept Stores all around the world, from LA to Tokyo, Happy Socks can be found in over 10K top fashion apparel boutiques. Happy Socks is a Storyblok customer who is currently implementing the Storyblok x Kindly integration in order to enhance their user experience.

The integration will help increase the number of inquiries the chatbot is able to answer by integrating content from Storyblok into it. This will, in turn, help deliver happier consumers and drive profitability.

An image of four Happy Socks campaigns

Section titled Kindly - The world’s most loved AI chatbot Kindly - The world’s most loved AI chatbot

Kindly’s solution is used by clients in a broad spectrum of industries. Some of their clients include Norwegian Airlines, Elkjøp/Elgiganten, Happy Socks, Rebtel, Revolution Race, VW, Audi, Skoda (Norway), Helly Hansen, VOI, Varner Group, and Tidal. The common ground of all their clients is that they all have a high volume of traffic on their sites - lots of visitors with tons of questions and queries.

With Kindly, clients enjoy:

  • Improved visitor experiences: Offer visitors an engaging and memorable online experience.
  • Increase in sales: Guide your visitors through the buying journey.
  • Optimized conversions: Turn visitors into repeat buyers of products and services.
  • Enhanced customer support: Provide 24/7 customer support and enhance website customer experience.
  • A collaborative approach: Ready-to-use or fully customized solutions – Kindly’s onboarding and customer success team will get you there!

With Kindly and Storyblok, businesses can deliver dynamic content that’s always fresh and improve their content optimization to deliver best-of-class user experiences.

Quote from Alin Tanase, Technology Partner Manager at Storyblok

Combining the storytelling power of Storyblok with the conversational intelligence of Kindly, we craft seamless digital experiences that bridge the gap between content and conversation, forging connections that resonate with both heart and mind.

Alin Tanase
Alin Tanase
Technology Partner Manager at Storyblok

Similar to the Happy Socks experiences, the Storyblok x Kindly integration can deliver happier consumers and drive profitability for companies across many industries. We are excited about the future of the integration and look forward to helping more businesses achieve their goals. Reach out to the team at Kindly to find out more about how the Stodyblok x Kindly integration can help your business.