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What is the Extended Support Package?

  • FAQ
  • What is the Extended Support?

The Extended Support Package is an optional add-on available for both the Enterprise and Enterprise Plus Plans. You can activate the Extended Support Package for an added cost to your plan. Here’s what you get with the Extended Support Package:

  • Annual in-depth check of your implementation with Storyblok and security audits
  • High-quality feedback on your processes from our experts 
  • 24/7 Incident Management - very fast response time for maximum security
  • Developer Support within 48 hours
  • Advice on Content Structure Setup
  • Additional Data Centres at an additional cost

If you’re interested in adding the Extended Support Package to your plan, please get in touch with your dedicated Partner Success Manager.

You can learn more about our Support Service here.